"KARMA AIN'T A BITCH....
Karma is a “funny business”, that seems so hard to accept at times – but its full of surprises. Here is my little bit… Once upon a time, I had an assignment to visit a factory for some consultative work. It involved understanding how the factory worked, the processes & cost structures etc. Somehow (possibly due to some history with consultants!) the managers there, with support from their boss, decided to play it hard on me. They would only answer questions I asked, that too just to the point and only minimal interaction. As you may be aware, consulting outcomes are often determined by the quality of data & the conversations that happen with client-side teams. While I had the brief to suggest creative ways to come out of their current challenges, the factory team seemed to have a brief to “cooperate to the minimum”. I spent two days trying to get the people to speak, and on the third day by lunch break I was contemplating packing up, admitting defeat. ...